Website Filtering / Website Blocked
The IT Experience implements a number of tools to ensure malicious websites and content are restricted from your computer and network. In some instances, websites or links may be incorrectly categorized as malicious. In the event you visit a website or click on a link and receive a notice that "This Web Page is Blocked" we made it easy for you to report this incorrect categorization and request the website be approved for future use.
To request a website be approved:
- Visit the website that is blocked
- When you reach the notice showing "This Web Page is Blocked" simply select "Request Access to Page" on the bottom right of the website.
- Once "Request Access to Page" is selected, provide a reasoning for the website to be unblocked and click "Submit"
- Our team will receive the request and review the website. If the website is found not to be malicious, the website will be unblocked for all future sessions.
Approval Timeline:
Review of the request website normally take 90 seconds however in some cases may take upwards of 5 minutes. Once the website is approved, you will be alerted with a pop-up from the Archon filtering agent.
Website access after approval:
Once your request has been approved, please allow up to 15 minutes for the change to be provisioned. If access to the site is time sensitive, clear your browser cache/cookies for force the update.
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