MacOS - Microsoft Remote Desktop
1. Begin by downloading the “Microsoft Remote Desktop” app from the "App Store" if you do not already have it installed.
2. Once the download has completed and the application is installed, proceed to open the application by clicking on the "Microsoft Remote Desktop" icon.
3. Once the application is open, select "Add PC"
4. For "PC Name" enter in the connection entry provided to you by your technician.
5. Once your connection entry is added, select the drop down for "User account" and select "Add User Account..."
6. Enter in the username and password provided to you by your technician. Enter in your full name in the "Friendly Name" field.
7. Once completed, select "Add"
8. You will then be presented with the "Add PC" window once again. Enter in "Remote Computer" in the "Friendly Name" field, and then select "Add"
9. Double click on the "Remote Computer" entry
10. Click "Show Certificate" on the pop-up window.
11. Select the "Always trust..." option and then select "Continue"
12. Enter in your MacOS password and then select "Update Settings"
13. You will then be redirected to your remote desktop.