No Internet Access - Windows 10

No Internet Access - Windows 10

In some instance Windows update can "break" internet access.  Follow the below procedures beginning with step 1 to repair your internet connection:

Step 1: Manually Reset Network Settings

1. In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.

2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

  • Type netsh winsock reset and press Enter.
  • Type netsh int ip reset and press Enter.
  • Type ipconfig /release and press Enter.
  • Type ipconfig /renew and press Enter.
  • Type ipconfig /flushdns and press Enter.
  • Reboot your computer.
If for any reason Step 1 does not resolve your issue, proceed to step 2.

Step 2: Network Reset
  1. Select the Start  button, then select Settings  > Network & Internet  > Status > Network reset.
  2. On the Network reset screen, select Reset now > Yes to confirm.

    Wait for your PC to restart, and see if that fixes the problem.


    • Related Articles

    • Remote Access - Windows

      Windows - Remote Desktop Connection Click on the "Start" button and then immediately start typing "Remote Desktop" Click on "Remote Desktop Connection" on the star menu Once the application opens, select "Show Options" Enter in your "Connection ...

    • Accessing Websites in Internet Explorer

      In rare instances, some websites may require connecting via Internet Explorer. While this is not recommended, if the website you are trying to access requires Internet Explorer to be use (Government websites, legacy websites, etc.) you can still ...

    • Windows 10 - Quick Assist

      Windows 10 has a built in remote access utility that can allow agents to quickly connect to your computer without the need of additional software being installed. To access Quick Assist in Windows 10: Click the "Start" button and immediately start ...

    • Remote Access Connectivity Issues

      In the event you are unable to remotely connect to network resources while outside of an office, we may ask you to provide your WAN IP address so we can quickly review access concern. To provide your technician your WAN IP Address: Visit ...

    • Remote Access Platform - ConnectWise Control

      If you or your company subscribe to our remote access platform, you will be provided the ability to access your office computer from any computer once your account is provisioned. To access your computer remotely: Visit ...